原因:手机登录或者IP的变化导致的异常;密码被他人窃取,他人登录账号。
处理办法:建议修改密码。设置密码时,不要使用简单易记的,对自己易记的密码也许对于盗用者也是很好破译的。同时建议不定期地修改密码。
修改密码的操作步骤如下:
1、打开淘宝首页,点击页面右上方的“我的淘宝”,登录自己的淘宝账号。
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2、进入“我的淘宝”后,点击“账户管理”。账户管理专门管理注册及账户安全问题。有一个“修改登录密码”,点击。
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3、会跳出三种验证方式,此处选择第一种作为介绍,根据个人情况也可使用其他两种。
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4、点击免费获取,手机会收到验证码,输入后进入下一步。
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5、输入证件号,点击确定。
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6、然后填写新密码,点击确定,修改完成。
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参考资料来源:/consumerservice.taobao.com/self-help?spm=a21pu.8253647.0.0.5d86480dbcFZdx#page=issue-detail&knowledgeId=6672569"target="_blank"title="淘宝网-登录淘宝提示“你的账号存在安全风险”,怎么办?">淘宝网-登录淘宝提示“你的账号存在安全风险”,怎么办?