检查一下,手机是不是飞行模式,当手机处于飞行模式时,数据也是无法使用的。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/c2fdfc039245d688595db144afc27d1ed31b24f6?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
检查下是不是是手机欠费该充话费了,欠费是无法使用数据流量上网的。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/7dd98d1001e939011a808ede70ec54e737d1964b?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
手机太卡,可能反应不过来,建议您多重启几次手机。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/00e93901213fb80e460d62373dd12f2eb8389475?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
也有可能是网络有问题,建议您重新设置,在手机上找到设置。“设置”--->"移动网络"--->“接入点名称”--->“重置为默认设置”,设置完毕重新看下。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/6159252dd42a2834258534eb50b5c9ea15cebf2a?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
可能是手机出问题了,建议您恢复出厂设置,首先要备份一份重要信息,再在“设置”界面找到“恢复出厂设置”,点击重置手机。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/63d0f703918fa0ece5ad66ed2d9759ee3c6ddbec?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
如果以上方法不能解决您的问题,建议您将手机带到售后服务网点,找专业人员检测处理。