1、在手机上打开微信，点击设置。
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https://iknow-pic.cdn.bcebos.com/9358d109b3de9c82000604066281800a18d843dc"/>
2、然后在设置的界面找到帮助与反馈，然后点击。
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https://iknow-pic.cdn.bcebos.com/30adcbef76094b3633f0e664adcc7cd98c109ddd"/>
3、这时候进入帮助与反馈界面，找到最下面的快捷帮助，然后点击。
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4、然后找到异常修复，点击。
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https://iknow-pic.cdn.bcebos.com/cb8065380cd7912305bb6bfda3345982b3b780e4"/>
5、这时候会出现温馨提示的界面，点击继续操作即可。
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6、最后跳转到故障修复的界面，有联系人，会话列表，操作记录等的选项，点击收藏就好。
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7、然后会出现确认框，点击确定按钮。
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https://iknow-pic.cdn.bcebos.com/d833c895d143ad4bc77dbb498c025aafa50f06e3"/>
8、稍等片刻，屏幕中会出现修复成功的提示信息，点击强制关闭，然后重新启动软件就完成了。
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