鼠标指针一直在转圈的原因可能是,后台有程序在运行,圆圈转动代表等待,此时使用快捷键“crtl+alt+delete”打开设备管理器,将未响应或异常的程序强制结束掉即可。
遇到这种情况,我们可以按“ctrl+alt+del”快捷键,调出任务管理器。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/d4628535e5dde711e8717013acefce1b9c1661b7?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
在弹出的窗口中,点击下面的“详细信息”。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/cc11728b4710b9127f35c51bc8fdfc039345225a?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
然后打开左上角的文件菜单,新建一个任务,在窗口中输入这个命令,explorer.exe。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/adaf2edda3cc7cd9e5dc073c3201213fb90e9165?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/738b4710b912c8fc7b03c528f7039245d7882166?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
稍等几秒种后即可进入桌面后,使用快捷键“windows+R",在运行窗口中输入msconfig,进入系统配置界面。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/4610b912c8fcc3ce7a22fad69945d688d53f2070?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
在系统配置窗口中,点选有选择的启动,取消加载启动项的勾选。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/a6efce1b9d16fdfad256f40bbf8f8c5494ee7b18?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
在设置过程中,为以防安全软件影响,暂时退出所有杀毒软件,然后重新启动计算机看看故障是否排除。