你好,可能是方法不对,在交管12123上领取电子驾驶证的具体方法是:
1、在手机上打开交管12123,输入自己的账号以及密码登录进去。
2、进入到主页里面后,再去选择更多。然后在《驾驶证业务》栏目里面去选择驾驶证电子版。
3、进入到电子驾驶证开通的页面之后,此时就可以看到使用信息系统留存照片的提示框。接下来就能选择申领,再去按照要求去做人脸识别,等到识别通过后即可领取。希望对你有帮助
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