在支付宝的我的客服-在线客服里就可以看到，具体步骤如下：
1、首先在手机桌面找到支付宝APP，如下图所示；
/iknow-pic.cdn.bcebos.com/b999a9014c086e062001d9300d087bf40ad1cb24"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b999a9014c086e062001d9300d087bf40ad1cb24?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b999a9014c086e062001d9300d087bf40ad1cb24"/>
2、点击进入支付宝app，点击右下角“我的”如下图所示；
/iknow-pic.cdn.bcebos.com/8cb1cb134954092362b485059d58d109b2de49e8"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/8cb1cb134954092362b485059d58d109b2de49e8?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/8cb1cb134954092362b485059d58d109b2de49e8"/>
3、点击我进去然后选择我的客服，如下图所示；
/iknow-pic.cdn.bcebos.com/960a304e251f95ca04e073cdc6177f3e670952b0"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/960a304e251f95ca04e073cdc6177f3e670952b0?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/960a304e251f95ca04e073cdc6177f3e670952b0"/>
4、点击进入我的客服页面，来到”我的客服“，找到”在线服务“；
/iknow-pic.cdn.bcebos.com/7c1ed21b0ef41bd5dc9488885eda81cb38db3d82"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/7c1ed21b0ef41bd5dc9488885eda81cb38db3d82?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/7c1ed21b0ef41bd5dc9488885eda81cb38db3d82"/>
5、进入在线客服以后，在屏幕下面的输入框中输入”查询我的额度“；
/iknow-pic.cdn.bcebos.com/0e2442a7d933c89557aff807de1373f0830200fc"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/0e2442a7d933c89557aff807de1373f0830200fc?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/0e2442a7d933c89557aff807de1373f0830200fc"/>
6、在新弹出的页面中点击立即查看就可以看到自己账户的余额支付额度了。
/iknow-pic.cdn.bcebos.com/e850352ac65c1038ae31aebebd119313b07e897b"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/e850352ac65c1038ae31aebebd119313b07e897b?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/e850352ac65c1038ae31aebebd119313b07e897b"/>
注意事项：
1、支付宝如果不是最新版的要更新到最新版本。
2、具体余额支付额度，以自己支付宝实际页面显示为准。