现在是启动或者装机都会出现这个蓝屏,蓝屏上提示的错误是:
0x000000CA(0x0000001,x8649D9E0,0x8649AA68,0x00000000)
请给予解决方案
现在时候重新装系统时候,也会出现这个屏幕
蓝屏上的文字是:
A problem has been detected and windows has been shut down to prevent damage to your computer.
Plug and play detected an error most likely caused by a faulty driver.
If this is the first time you've seen this stop error screen,restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select safe Mode.
Technical information:
*** STOP: 0x000000CA (0x0000001,0x8649D9E0,0x8649AA68,0x00000000)
ç³»ç»åºç°èå±å¹¶æ示0x000000CAé误代ç çå ·ä½è§£å³æ¹æ³
ã1ãç»æ¥ï¼è¿ä¸ªèå±åºé代ç : 0x000000caåå : æä½ç³»ç»æ æ³æ§è¡ %1ã
ã2ãåå ä¹ä¸ï¼å¦æå¨è®¡ç®æºä¸çé«çº§é ç½®åçµæºæ¥å£ (ACPI) BIOS è¿å Microsoft ACPI 驱å¨ç¨åºä¸éè¦ä¸ä¸ª_CID å ¼å®¹ IDçæ¹æ³ï¼åå¯è½ä¼åºç°æ¤é®é¢ï¼
ã3ãå¸è½½é®é¢é©±å¨ï¼ä½¿ç¨å¾®è½¯å®éªå®¤è®¤è¯ç设å¤é©±å¨ç¨åºï¼
ã4ã详æ å¯ä»¥å¨å¼å§âè¿è¡ä¸è¾å ¥ï¼EventVwr.mscï¼å车åæå¼äºä»¶æ¥çå¨ï¼æ³¨ææ£æ¥å ¶ä¸çç³»ç»æ¥å¿ååºç¨ç¨åºæ¥å¿ä¸æ æé误ç项ï¼
ã5ãä¹åï¼å¡å¿ ç¹éç³»ç»å¤±è´¥è®°å½å¨æ¡é项ï¼å¦åèå±ä¸è½è®°å½èå±äºä»¶(å¯è½ä¼è¢«ä¼åæ)ï¼æ§å¶é¢æ¿âç³»ç»âé«çº§âå¯å¨åæ éæ¢å¤âç³»ç»å¤±è´¥âå¾éå°äºä»¶åå ¥ç³»ç»æ¥å¿âç¡®å®ï¼
ã6ãâ èå±ä¹åï¼å¨ç³»ç»ç(é常æ¯Cç)minidumpæ件夹ä¸æ¾å°æ©å±å为dmpçåºéæ件ï¼
ããâ¡æ©å±å为dmpæ件éè¦ä½¿ç¨æºä»£ç è°è¯WinDbg软件æ¥æ¥ç(微软å®ç½å¯ä¸è½½è¯¥è½¯ä»¶)
ã7ãâ æ©å±å为DMPçæ¥å¿æ件为系ç»æ件ï¼å¦æ¾ä¸å°ï¼éè¦æåä¿®æ¹æ件夹é项ã
ããâ¡å¼å§âæ§å¶é¢æ¿âæ件夹é项âæ¥çâç¹éæ¾ç¤ºæææ件åæ件夹âåºç¨ã
ããâ¢å»æéèåä¿æ¤çæä½ç³»ç»æ件ãéèå·²ç¥æ件类åçæ©å±ååç对å¾âç¡®å®
ã8ãä¸è¬çå¼å¸¸ï¼å¼æºæF8é®ï¼è¿å ¥éæ©èåï¼è¿å ¥å®å ¨æ¨¡å¼å¸è½½é®é¢é©±å¨ãå é¤ãæ¿æ¢æé®é¢ç³»ç»æ件ãè¿å¯ç¨ä¸ä¸é®ï¼éä¸æåä¸æ¬¡æ£ç¡®çé ç½®è¿ä¸é¡¹ï¼å车æ§è¡éå¯è½è§£å³é®é¢ã